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Service Status And Incident Help
This page supports operational checks and incident handling. For broader reliability guidance, use the dedicated reliability page.
For workflow-level reliability context, use the reliability page and related implementation resources linked below.
Live Operational Snapshot
Fetching operational status payload...
24h uptime
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Active incidents
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Avg response time
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Escalation status
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Operational feed: uptime %, active incidents and latency trend (last 12 checks)
Live view of uptime, incidents, and response time for quick operational checks.
Operational Transparency Signals
Use this page for incident triage and escalation. For deeper reliability context, follow the links below.
Operational Triage Checklist
- Confirm whether the issue is route-specific, captcha-type-specific, or environment-specific.
- Check recent public updates before escalating.
- Collect request context, timestamps, and error categories for support review.
Live Support Escalation
If your checks indicate an active incident, escalate through live support chat and include timestamp, endpoint, and captcha-type context.
Status: OK
- Average solving time
- 7 seconds - Normal CAPTCHAs (1 min. ago)
- 20 seconds - reCAPTCHA V2, V3 (1 min. ago)
- 19 seconds - others (1 min. ago)
Updates
- May 13: Crypto payments got better! You can now purchase your CAPTCHAs using cryptocurrency through the Hekelet payment processor at https://deathbycaptcha.com/user-pay and receive an extra 20% FREE CAPTCHA credit with every package purchased this way.
- Apr 15: GitHub Updates: We’ve upgraded our libraries, expanded sample code, enhanced documentation, and added support for C++ and Go, making integration smoother than ever. Explore what’s new at github.com/deathbycaptcha!
- Jan 27: RESOLVED - If your email to one of our official addresses ([email protected], [email protected], or [email protected]) has bounced or you haven’t received a response, please try resending it or reach out via our Live Chat Support at https://deathbycaptcha.com/es/contact.
- Previous updates…
Support
Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at 
com, and a support agent will get back to you as soon as possible.
Live Support
Available Monday to Friday (10am to 4pm EST)