Refund Policy

Refunds are discretionary and a decision will be made on a case by case basis. All requests for a refund will be considered on their merits that you submit all relevant information, such as your user credentials when making your request. Requests for refunds should be sent as a logged enquiry to the Support Team either through the Support Chat Interface, or any of the administrative emails provided in the Contact Us section.

We will endeavor to deal with refund requests within 10 working days. Your request might be answered sooner, but please expect to wait 10 working days.

Where you have terminated your agreement with us, the particular provisions relating to your liability on termination will apply.

We are unable to refund money used in submitted and decoded CAPTCHAs. Once any CAPTCHA is submitted and solved, that sale is final and is non refundable. However, if you feel your request deserves an exception you may send your request through the aforementioned protocol and our management team will revise it to make a fair decision.

*Disclaimer*: We won`t issue refunds to purchases with more than 30 days old.


Status: OK

Servers are fully operational with faster than average response time.
  • Average solving time
  • 6 seconds - Normal CAPTCHAs (1 min. ago)
  • 30 seconds - reCAPTCHA V2, V3, etc (1 min. ago)
  • 27 seconds - hCAPTCHA & others (1 min. ago)
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Browser extensions available

Updates

  1. Feb 26: NEW TYPE ADDED - Now supporting Friendly CAPTCHA!! See the details at https://deathbycaptcha.com/api/friendly
  2. Nov 22: Now supporting Amazon WAF!! See the details at https://deathbycaptcha.com/api/amazonwaf
  3. Nov 01: Today our Socket API was affected by a technical issue for a few hours. It's now sorted and back to 100%, working optimally. We sincerely apologize for the inconvenience this may have caused you. If you were affected, please don't hesitate to contact us: https://deathbycaptcha.com/contact and we'll be happy to assist/compensate you!

  4. Previous updates…

Support

Our system is designed to be completely user-friendly and easy-to-use. Should you have any trouble with it, simply email us at DBC technical support emailcom, and a support agent will get back to you as soon as possible.

Live Support

Available Monday to Friday (10am to 4pm EST) Live support image. Link to live support page