Mises à jour

January, 2014

Jan, 30: RESOLVED - Our LiveSupport interface is under maintenance at this moment. For this reason you might not be able to use the platform successfully. Please contact us through [email protected].

Jan, 29: RESOLVED - We are currently performing an emergency server update, which is causing image rejections for certain customers. We expect this to be resolved in about 15 minutes. We apologize for the inconvenience.

Jan, 27: RESOLVED - We are going through intermittent high service loads due to a demand peak. We're adding even more workers to mitigate this situation. Your patience and understanding is really appreciated!

September, 2013

Sep, 25: GREAT NEWS! Now you can get Up to 50% Off on BH Software AND Free CAPTCHAs with our new DBC Offers program. Visit the ''DBC Offers'' section to get The Best deals on Marketing Software and Proxies on the market.

May, 2013

May, 20: GOOD NEWS! - We mean it when we say we appreciate your business. That's why we're running a program to reward your loyalty! :-) . Please visit the ''DBC Points'' section for more info.

April, 2013

Apr, 29: Our sincere apologies if you weren't able to access our website* (*API access remained functional) during part of the day. We faced a technical issue that's now fixed and proper measures have been already taken to ensure it doesn't happen again. If you were negatively affected by this, please contact support. We truly appreciate your business!

March, 2013

Mar, 06: *About Recent Payments: Your recent payments might have arrived with some delay due to our last server upgrade. This is fixed now, and your *completed purchases are now added. Our sincere apologies for the inconveniences this may have caused you.

Mar, 06: *About The Service Status: We upgraded our servers during midnight and then later faced some connection issues with our hosting provider. This caused intermittent interruptions with the service that are now sorted out.

February, 2013

Feb, 20: Our service capacity has been fully restored. However, we're now getting even more demand than before, as our service is the only one that remains fully functional after the holidays. We are taking measures to further expand our capacity as fast as possible, but, in the meantime, you may encounter sporadic overloads during certain times of the day. These occasional high loads should not affect your work significantly. We really appreciate your understanding.

Feb, 18: Dear Customers, the service capacity has been almost entirely restored. We have gone through the worst already and are expecting to have enough capacity for today's volume. However, due to a conflict in Pakistan, there's still the possibility of encountering very slight and sporadic high loads on certain moments; these short moments should not affect your work. We really appreciate your comprehension throughout these days.


Statut: Charge élevée

Les serveurs sont pleinement opérationnels, mais le temps de réponse peut être, temporairement, supérieur à la moyenne.
  • Temps de résolution moyen
  • 3 secondes - Normal CAPTCHAs (1 min. il y a)
  • 42 secondes - reCAPTCHA V2, V3, etc (1 min. il y a)
  • 25 secondes - hCAPTCHA & autres (1 min. il y a)
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Soutien

Notre système est conçu pour être totalement convivial et facile à utiliser. Si vous rencontrez des problèmes, envoyez-nous simplement un e-mail àE-mail du support technique DBC com, et un agent de support vous répondra dans les plus brefs délais.

Support en direct

Disponible du lundi au vendredi (10 h à 16 h HNE) Live support image. Link to live support page